Privacy and Security
National Center for Youth Issues Privacy and Security
This is the web site of National Center for Youth Issues.
We value your privacy and will not sell, rent, or loan your personal information to any third party. Any information you provide to National Center for Youth Issues will be held with the utmost care. When you access a secure page on our site, the information you send is encrypted immediately for your protection. A more detailed explanation about how we safeguard your personal information is described below. If you have any questions about our privacy and security practices, please email us.
Resale or disclosure of information to third parties
NCYI does not sell, rent or loan any personal information collected at our site, including contact forms, catalog requests or email lists.
Information collected on the Web site
When you visit this Web site, our Web server automatically collects anonymous information such as log data and IP addresses. We analyze web logs to improve the value of the materials available on our Web site, our site design, product assortments, customer service and special promotions.
We receive and store any personally identifiable information you enter on the Web site, you share when you shop with NCYI (online or through our catalogs), or you give us in any other way.
When an email address is submitted using a form on the NCYI website it will be added to NCYI’s email list, which receives weekly emails. Information is never shared. You may opt-out at any time.
How we use the information we collect
We use the information we collect for various purposes, including:
- To complete your purchase transactions
- To provide the services you request
- To send you our catalogs or other offerings by mail
- To keep you informed about the status of your orders
- To identify your product and service preferences so we can notify you of new or additional products, services, and promotions that might be of interest to you
- To notify you of product recalls or provide information concerning products you have purchased
- To improve our merchandise selections, customer service, and overall shopping experience.
- To comply with the use of technology and digital tools like Google Analytics and Google AdWords.
If you supply us with your postal address, you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please call us toll-free at 866-318-6294.
We strive to send emails only to those who want to receive them. If you do not want to receive future emails from National Center for Youth Issues, you can click on the unsubscribe link at the bottom of any email communication sent by us and hit send.
As some of our promotions may already be in process before you submit your request, you may continue to receive some offers after you send us a request not to use your information for a specified marketing purpose. We appreciate your patience and understanding in giving us time to carry out your request.
We do not partner with or have special relationships with any Ad Server companies.
When transferring and receiving data exchanged with our site, we use SSL (Secure Sockets Layer) — the highest standard in online encryption technology — to ensure that your personal and credit card information remains secure. SSL encryption allows you to shop with confidence, knowing that only you and NCYI have the ability to access your information. We have appropriate security measures in place at our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you.
You may purchase online merchandise by calling us toll-free 866-318-6294 (Monday through Friday, 8:30 am to 5:00 pm EST). One of our customer service associates will gladly take your order.
By using this Web site, you accept the policies set forth in this Privacy and Security Statement. We may amend this policy at any time. If we make any material changes in the way we collect or use your information, we will notify you of these changes by posting the policy changes to our Web site and provide you with the ability to opt-out of these new uses.